A focus on innovation means that you can solve problems in new ways, rather than using existing solutions. While continuous improvement is very important, it can limit your options for change. Your organisation should be aiming for improvement, innovation, and transformation. These are the defining characteristics of the main types of change
- An improvement is reactive, it uses existing methods and materials, and creates a known solution.
- An innovation is proactive, it uses new methods, materials and/or products, and creates a solution new to your entity.
- A transformation is disruptive, it cancels existing processes and creates a whole new paradigm.
For example, let’s look at tents: